Negotiating a better deal with BT can help you save on broadband, TV, or phone services. Here’s how to do it
Check what you’re paying for. Identify unnecessary add-ons or services you’re not using.
Compare BT’s offers with competitors. Use these deals as leverage when negotiating.
Call BT and ask for their retention team. Highlight your loyalty and mention better deals elsewhere.
Stay polite and persistent. Don’t hesitate to ask for discounts or a price match.
If they can’t offer you a better deal, be prepared to switch to another provider. Mentioning this can often prompt them to offer more competitive rates.
Ensure any deal offered doesn’t include hidden charges or exit fees.
By following these steps, you can negotiate a more favorable deal with BT and potentially lower your monthly bills.