Switching SIM Only

When can I switch to a Sim only deals?

First, check whether you are still under contract with your current provider. When you have reached the end of your contract you are free to switch suppliers and the phone is usually yours. If you're unsure, it's worth checking your contract documents or simply contact your current provider to find out. If you are still in contract you can still switch but there are likely to be termination charges.

Once you have selected your new SIM only deal you will need to get in touch with your current network to cancel your contract

Read I Want To Keep My Number

Can I keep my number if switching provider?

If you want to keep your number you'll need to get a PAC code (Porting Authorisation Code – its usually three letters and six numbers) from your existing provider. It’s free, it’s easy and lots of people do it.

A new 'text-to-switch' process was introduced by Ofcom in July 2019 that made changing providers even simpler. Read our guide on how the text-to-switch process work

How to Save money on your SIM

What do I do with my old Sim card?

If you wish to dispose of an old SIM card ghe safest thing to do is cut the SIM card up using scissors, making sure to damage the bronze foil area of the chip, this is where the data is stored.